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Though Canon is one of the most renowned brands, sometimes it starts to malfunction and the users get puzzled as well.
Among all the common occurring glitches, Canon printer offline is one of the most common issues that is faced by a number of people nowadays.
In most of the cases, the error occurs even after connecting the printer properly. It diminishes the performance and quality of the printer as well.
A number of reasons are responsible for the issue. If the printer driver gets outdated, then there is a chance of getting the same issue with your device.
If your computer has lost its connection or the Canon printer is not used as a default printer, then it might lead to this issue. Apart from that, poor internet, improper configuration of the printer are equally responsible for the issue.
Unfortunately, if you are also experiencing the same glitch, then this tutorial is the perfect place that can be helpful for you.
So, follow each an every method one-by-one and implement the steps exactly in the same manner as mentioned.
Effective Methods to Fix Canon Printer Offline Issue: Stepwise Instructions to Follow
Here in this section, we are going to discuss some proven methods that can be beneficial for you to fix Canon printer offline problem.
Do not jump any step or make any mistake while performing the methods.
Solution 1: Restart Printer Spooler Service
The Spooler service is responsible to manage the printing jobs. This service allows the users to remove a print job and as well as manage it that will be printed.
Sometimes, restarting the service can solve the issue.
To do so, at first, tap on the Start menu and then navigate to the Search box. Type Service in the box.
Now, from the results, you need to choose Services. Then, right-tap on the Print Spooler option and select the Restart option.
By any case, if the Restart option is grayed out, then you become unable to choose it and instead of that, click on the Start icon.
Now, for once more, right-click on the Print Spooler option and then select Properties.
Thereafter, you have to choose the Startup type as Automatic. Then, click on Ok and save the changes that you have done recently.
At the final step, restart your device and check if the same issue is still persisting or not.
Solution 2: Reinstall the Canon Printer Software
If the driver of your Canon printer gets outdated, then there is a chance of getting the same issue with your printer. In such cases, reinstalling the software can fix the issue without any trouble.
So, if the methods of reinstallation are unknown to you, then follow this section to do the same.
The first and foremost thing you have to do is to hit the Windows and the R button at the same time on your keyboard. It will launch the Run box.
After that, click on the box and type devmgmt.msc in the box and tap on OK.
Now, go to the Print queues and from there, find your printer name. Then, right-click on the Uninstall device option.
Next, navigate to the Canon official website and from there, install the latest driver that is suitable for your device.
Keep waiting while the installation process is going on.
Finally, restart your Canon printer and check if you are still getting the issue or not.
Solution 3: Turn Off “Use Printer Offline” Feature
If the status is not configured properly on your Canon printer, then you might not be able to print pages through your Canon printer.
On such occasions, you need to disable the “Use printer offline” feature by following the processes.
First of all, you need to go to the Control Panel from the Start option. After that, click on the Search box.
Tap on Control Panel from the results and choose “Hardware and Sound” by clicking on it. Then, tap on “Devices and Printers”.
Now, you need to right-click on the Canon printer under the Printers catalog.
After that, select the “See what’s printing” and tap on it.
To check the printer’s status, click on the Printer icon and be sure that the “Use Printer Offline” icon is unchecked.
For one more time, you need to tap on Printer and also hit on the “Cancel All Documents” icon.
At the last method, try to print a page and check if the same error message is showing on the screen or not.
Solution 4: Check the Snooze Time
If the above methods are not enough to get rid of the issue, then go through this one.
You just need to increase the snooze timing and check if the glitch gets resolved.
For doing the same, you have to go to the Control Panel. Follow the above method to launch the Control Panel. Type Settings in the box and click on the OK option.
Now, find the Sleep Mode tab. When you find it, click on it and it increases the sleep time as per your preference.
Finally, check if the problem has resolved or still showing up.
Solution 5: Untick the “SNMP Status Enabled” Option
The tern SNMP stands for Simple Network Management Protocol which helps you to collect information from the printer. At the same time, it also manages that information.
But sometimes, due to improper configuration of the SNMP, the users have complained that they are facing the same problem.
So, disable this feature and check if it makes any difference or not.
First, you have to press the Windows and S button simultaneously on the keyboard to launch the Search bar. After that, type Control Panel in the box and hit the Enter key as well.
After that, go to the “Hardware and Devices” icon by clicking on it. When you have found your printer, you have to right-click on it and choose the “Printer Properties” option as well.
After that, go to the “Ports” tab that is located at the top of the screen. Then, tap on the “Configure Port” and choose “SMP Status Enabled” for clearing the checkbox.
At the final step, hit the OK button and click on Apply to save the changes you have done. Now, exit from the current tab.
Examine if the “Canon printer says offline” issue gets solved or still exists.
So far we have tried our best to give you the most effective methods that can remove the “Canon printer is offline” status from your printer.
We expect that by walking through all these methods, you can surely fix this issue on your own.
But in any case, if you are unable to fix this issue from your device, then it will be better for you to consult with an expert.
Also, if you find the guide beneficial for you, then comment in the feedback box given below.