Learn How To Resolve The Epson Printer Won’t Scan Issue On Your Own

The Epson printer won’t scan error arises if the users have turned off the scanner and they have incorrectly established a connection between the system and Epson scanner or there are no errors indicated. 

Moreover, this annoying error of the Epson printer model can be traced back to a number of diverse causes ranging from issues in the scanner drivers to misconfiguration of the network. 

However, if you are stuck with the same error on your Epson printer model, then this article will provide you with some of the most effective troubleshooting hacks that are proficient of settling this technical glitch.

Hence, please follow the below-stated troubleshooting hacks in order until you find the best solution that takes care of this error for you. Therefore, without delaying too much, let’s get into the solutions directly. 

Epson Printer Won’t Scan to Computer: Quick and Effective Fixes

There are several ways and methods to eliminate this annoying error. But, you require to perform some effective hacks which can ensure the optimal solution in no time. 

In order to eradicate the ‘printer won’t scan to the system’ issue, you need to go through the below instructions very carefully. 

Way 1: Running Scanner Software with Administrative Privileges

This is the most basic method that you should attempt to get rid of this troublesome error.

To run the scanner software along with the administrative permissions, you need to follow the below steps:

1. At first, you need to right-click on the Epson Scan. Tap on the Properties option. 
2. Pick the Compatibility tab in the Properties menu. Then, check the “Run this program as an administrator”. 
3. Now, tap on the Apply button to save the changes that you have made. 
4. At last, close the Window.     

Set up the Epson scanner again after some minutes to verify that the issue is resolved or not.

In case, the issue still persists and averting you to scan the documents, then it is advised to move out to the next troubleshooting method. 

Way 2: Perform the Steps to Check the Epson Scan is not Set to Compatibility Mode

The Epson Scan might be set to the Compatibility Mode whenever you update your system to the latest Operating System version. 

Therefore, the foremost thing you must do is to check the Epson Scan is not set to the Compatibility Mode.

Now, go through the following steps:

1. Go to the Epson scan icon on the system. Right-click on it. Choose the Properties option. 
2. After that, go to the Compatibility tab to proceed further. 
3. You need to unmark the checkbox which is titled as “Run this program in compatibility mode”. After that, tap on the Ok button. 
4. Next, you need to press and hold down the Windows Logo key and at the same time press down the R key on your keyboard. This process will open the Run dialog box on the system.
5. Type “services.msc” in the Run dialog box. Tap on the Ok button. Alternatively, you can press down the Enter key on your keyboard. 
6. This process will open the services screen. 
7. Next, you need to right-click on the WIA (Windows Image Acquisition). Tap on the Properties option. 
8. Now, you need to ensure that the Startup type is set to the Automatic and the status of the Services set to Running. Choose the Apply button. 
9. Next, tap on the Ok button to save the changes that you have made. 
10. Restart the Epson scanner to verify that the issue is resolved and the scanner works correctly. If the error still continues and averting you to scan the documents, then it is recommended you to move out to the next troubleshooting method given below. 

Way 3: Update your Product’s Firmware Utilizing the Epson Software Updater 

A lot of Epson scanner users reported that they resolved this annoying error by updating the firmware of the scanner. 

Therefore, if your Epson printer would not scan, then go through the following steps to update the product’s firmware:

In Windows OS utilizing the Epson Software Updater: 

The steps are as follows:

Windows 10 Operating System:

At first, go to the Start icon and tap on it to open. After that, pick the Epson Software option in the Start menu.

Choose the Epson Software Updater option in the Epson Software menu.

Windows 8.1 Operating System: 

At first, navigate to the Applications window. 

Next, hit the Epson Software option under the Application menu. Then, select the Epson Software Updater.

Windows (other versions): 

Go to the Start icon and tap on it to open. After that, choose the All Programs or Programs option in the Start menu. 

Next, tap on the Epson Software. Select the Epson Software Updater. 

1. Choose the model number from the list.
2. Next, choose the Firmware Updater option.
3. After that, hit the Install item(s) button to proceed further. 
4. In case, you get a notification message which is stating that “Do you want to grant this application to make the changes to your system?”, choose the Yes button to confirm your choice. 
5. Choose the Agree button to proceed further.
6. Tap on the Ok button to save the changes that you have made. 
7. Whenever you get the Epson Firmware Updater window, tap on the Start button to start the updating process. 

Additional Steps: 

• This updating process might take some time to finish. Therefore, you need to wait until the entire process completes before utilizing your Epson printer.
• Do not turn off your Epson printer or unplug the power cord of the printer while the firmware update is on the updating process. In case, the Epson printer has an LED screen on the front, then do not turn off the Epson printer even if the screen of the Epson printer turns off or turns black.
• Your Epson printer will reboot on its own whenever the firmware update of the Epson printer has finished. In case, your Epson printer model has an LED display on the front, then surely it will display the home screen after completing the restarting process of the Epson printer.

At last, choose the Finish button, once the Epson printer firmware update is finished. Whenever you get the completion statement, tap on the OK button.

In Mac OS and Mac OS X utilizing the Epson Software Updater: 

The steps are as follows:\

1. At first, go to the Applications of the system.
2. Open the Epson Software Updater in the Applications list.
3. After that, select the Epson Software folder in the Epson Software Updater utility. 
4. Choose the Epson Firmware Update. 
5. Next, tap on the Install button to proceed further. 
6. Then, tap on the Agree button to confirm your choice. 
7. After that, you need to enter the Password and the User Name.
8. Double-click on the Epson Firmware Updater option to run the Epson printer firmware update utility on the system. 
9. Hit on the “I Agree” button to confirm your choice and tap on the Next button to proceed further. 
10. Tap on the Start button. Choose the Ok button. 

Caution: 

• This updating process may take some time to finishes. Therefore, you need to wait until the entire process completes before utilizing your Epson printer.
• Do not turn off your Epson printer or unplug the power cord of the printer while the firmware update is on the updating process. In case, the Epson printer has an LED screen on the front, then do not turn off the Epson printer even if the screen of the Epson printer turns off or turns black.
• Your Epson printer will reboot on its own whenever the firmware update of the Epson printer has finished. In case, your Epson printer model has an LED display on the front, then it will display the home screen after completing the restarting process of the Epson printer.

At last, choose the Finish button, once the Epson printer firmware update is finished. 

Now, check the Epson printer to see that the troublesome glitch is fixed or not.       

Way 4: Utilizing Shorter USB Cords

Because of the long USB cable which is used to connect the Epson printer to the system you might encounter the error. The more signal losses and connectivity issues may occur due to the long USB cables.

In case, you are utilizing the Epson scanner on the other side of the room, then you need to use some authentic USB cord which is more precise and shorter in size and try to connect your Epson scanner to the system. 

Relocate the Epson scanner closer to the system and verify to check if this trick works to fix this troublesome error of the Epson printer.

In case, this trick assists you to fix this issue, then it means that there were the connectivity issues and it was causing your system not being capable to connect.   

Wrapping Up…

That’s all! Throughout this post, the printer expert has provided some of the most effective and useful troubleshooting hacks on how to overcome this “Epson printer won’t scan to computer” issue on your own. 

Hopefully, this write-up has helped you out in getting rid of this annoying technical error of your Epson printer model.