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Zebra is a well-known printer brand which performs well in order to get you a great quality printing document. However, as like of the other devices, it also has some technical faults.
To solve these problems, you need to proceed with the common troubleshooting steps. Here, from this article, you can learn the Zebra printer troubleshooting steps in the easiest way. So, read further to learn them efficiently.
How to Troubleshoot a Zebra Label Printer?
To learn the Zebra printer troubleshooting steps, read the further lines listed below:
Step 1: Utilize the Feed Button of the Printer
There are numerous features that come with the Zebra printers as default. Green feed button is one of the access buttons to perform the Zebra printer troubleshooting process.
The Green feed button is used to detect the size of the label of the printer. To do so, you need to press and release the Green feed button quickly.
Once you hold down the feed button, you will see that the lights on the printer get start flashing. Every light indicators are attached to the printer shows the different functions of your Zebra printer.
Wait until the flashing stops and the light indicators get stable. This will get your printer ready to print a document.
Step 2: Cancel the “Unable to detect language” Error
While printing a document if you get the “unable to detect language” error, then this might happen due to the activeness of the “dump” mode of the printer.
If this is the case, then to sort out this problem, you need to remove the printer from dump mode. And to do this, tap the Feed button on the printer once.
Now, when the issue gets resolved, you will get the “Out of dump” message as a printout form.
Step 3: Change the Driver of your Printer
In case, if you are facing an issue due to the driver problem, then you need to try to run the printer with a different driver to solve the problem.
Try to use the EPL2/ ZPL driver by alternating with your current driver. Hopefully, this will get the problem resolved.
Step 4: Get Diagnostic Information Print Out
If you do not know the IP address of your Zebra printer and you are worried about, then follow the below steps:
- Tap down the Feed button.
- Then, wait for the first flash.
- Next, release the Feed button.
After following these steps, you will get a number of labels print out. The labels contain the diagnose details of the printer. One of the labels will also help you to know your printer’s IP address.
Step 5: Solve Labels are Not Printing Correctly
After changing the labels with a new type or a different size, the printer starts the re-calibrating process to adjust accordingly.
To manually perform the recalibrating task, go through the steps described below:
- At first, insert the rolls of the labels.
- After that, press down the Feed button.
- Keep holding the Feed button, until you see that the light flash twice.
If these steps don’t work, then try performing the below steps to properly fit the labels to use them on your Zebra printer.
- Insert the label rolls, at first.
- After that, tap down the Feed button and hold it until a group of seven flashes gets over.
- Next, release the Feed button. This will start the re-calibration process.
- Now, as a result, you will get a number of labels printout.
- Hopefully, this time you will not face any issue regarding the printing process.
All these are an effective process to run Zebra printer troubleshooting. Hopefully, as like of the other users, you will also get an effective result in solving the problem by using the steps effectively.
If you have any more query regarding the Zebra printer problems, then you need to talk with a professional and discuss with them to get the issue resolved at the earliest.